In this article we're looking at the Pareto Principle (also known as the '80/20 rule') - the idea that 20% of causes generate 80% of results. The idea was originally postulated in 1906 by Vilfredo Pareto, an Italian economist and sociologist who recognised that 80% of his country's wealth belonged ...
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Do you voice your opinions or remain silent? Do you say yes to additional work even when your plate is full? Are you quick to judge or blame? Do people seem to dread or fear talking to you? Many of my clients come to me for coaching with one of their goals to become more assertive. I ...
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"Peace is not the absence of conflict, but the ability to cope with it." Dorothy Thomas, US Human rights activist (1960 - ) I really like this definition of 'peace' as applied to the workplace - inevitably in any busy, stressful environment there will be a clash of approach from all the differing ...
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Clearly a difficult and sensitive area, tackling bullying and harassment in the workplace is made more complex by the fact that it is not always easy to identify or define - one person's 'bullying' can be another's 'firm management'. Ultimately, the label 'bullying' can be correctly applied to any ...
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Many years ago I was told that the secret to giving effective feedback was to ‘sandwich’ the areas where improvement may be required between the more positive stuff – an old-school coaching technique ably demonstrated by the lifestyle gurus at FOX’s ‘Family Guy’: Stewie: Now, I’m going to do ...
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